DDRC began Phase 3 of the statewide Case Management redesign on March 1st, working to comply with federal and state laws, with completion set for July 1, 2024. This year also saw two DDRC staff members honored at the statewide IDD Awareness Day celebration: Mamadou Ouattara, awarded 2024 Direct Support Professional of the Year and Michelle Loose, nominated for Case Manager of the Year, . These achievements underscore the dedication of DDRC’s staff and their collective impact.