Our Mission: Create Opportunities for People with Intellectual and Developmental Disabilities and their Families to Participate Fully in the Community
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Coronavirus Update March 13 - DDRC Operations and ResponseMarch 13, 2020



Coronavirus Update March 13, 2020 from DDRC

Hello Individuals, Families/Guardians, Providers and Stakeholders:

This communication provides an update regarding our operations and response relating to Novel Coronavirus (COVID19).  We wish to emphasize the importance of prudence and preparedness — not panic. As of now, we have no known cases of COVID19 among DDRC staff or those who we serve. However, all of us, both individuals and organizations, must do our part to help minimize the spread and impact of the virus.

We are taking cues and guidance from health officials, as well as actions that we are required to follow by governmental oversight agencies. All this is done with the goal to minimize spread of the virus, minimize exposure and practice an abundance of caution to keep those we serve, our staff and the community at large healthy. Regulatory agencies who have issued required changes or advisories to our operations include the Colorado Department of Health Care Policy and Financing (HCPF) and Colorado Department of Human Services (DHS) Office of Early Childhood.   

Some of the temporary changes or postponements in DDRC operations that will be occurring until further notice:

Community outings into and access to the community will be limited or suspended temporarily.

  • Instead, programing will focus on activities that can be provided at one of our DDRC sites where we know who is present, their health, logistics of cleaning, and access to handwashing, tissues, hand sanitizers, thermometers, etc.

Group gatherings (DDRC sponsored/organized) will be limited or suspended temporarily.

  • This involves nonessential gatherings of members of the community, family members and providers who are often out in the community at large.

Volunteer involvement and assignments are suspended until further notice.

  • This pertains to volunteer activities facilitated through DDRC’s Volunteer Services for program support, special events and community or recreational activity assistance. 

Upcoming, noncritical medical, dental or vision appointments for people we support will be rescheduled for  a date after April 30, 2020, unless otherwise directed by a member of the DDRC executive team or designees. This  delay will help limit individuals’ exposure through community interface. 

The process of delivering many services and assessments will temporarily change as delivered by DDRC employees. We will pivot from in-person and face-to-face meetings to phone interactions or “Telehealth” (“live video visits” online /electronic means). This will primarily affect Resource Coordination, Quality Assurance/Investigations, Service Coordination and Early Intervention (Children 0 – 3 years):
    
    For Early Intervention (EI):
§  Early Intervention services and service coordination that require face-to-face operations in the community shall cease and may be conducted by telephone or Telehealth (“live video visits” online / electronic means) when possible.  
§  Individualized Family Service Plans (IFSP) either initial, periodic or annual, can be conducted via phone or Telehealth (the most appropriate option will depend on the meeting type).
·       Families may choose to decline either of these options, in which case the IFSP meeting (and any ongoing services) would be postponed until in-person meetings and visits can resume.
§  Ongoing visits will be offered via Telehealth if the provider has that capability.
·       If telehealth is not an option or if you (the family) decline, visits will be cancelled until in-person visits can resume.
·       It may not be possible to offer make-up therapy sessions for families.
§  If the Child Find/Evaluation teams are not able to interface with the child/family to do their evaluation work, implementation of EI services to your family may be delayed.

For Targeted Case Management/Resource Coordination activities:
§  Routine activities will be done exclusively via phone or Telehealth (online /electronic means) and face-to- face meetings will be temporarily suspended. These routine activities include initial and continued stay assessments, service plans and routine monitoring for the following programs:
üHome and Community Based Service (HCBS) Waivers
ü Targeted Case Management
ü Colorado Choice Transitions (CCT)
ü State General Fund Programs (SGF), Family Support Services Program (FSSP), State Supported Living      Services (SLS) and Ombudsman Reconciliation Act (OBRA)

Nonroutine activities, such as an investigation into a person's health and welfare, will also be conducted via phone or Telehealth except in situations requiring face-to-face contact by and investigator or case manager to determine the safety of a setting. such face-to-face activities will occur when the parties involved have met current state and federal screening criteria.

          Plans for Staff Coverage 
      DDRC recognizes the possibility that we may be short on staff or need to replace critical staff at sites due to illness or other factors. In anticipation of that, we are outlining different staffing response options that would be put into place depending upon the circumstances.

We will provide updates at such a time as any of these processes and operations may be reinstated or are changed further. For more information or updated notices, visit our website at www.ddrcco.comunder “Updates” on the home page.

Thank you for your cooperation and understanding of these measures as we continue to address the need to stay vigilant.  Please be prudent in following recommended disease spreading precautions for yourself and those in your household, such as hand washing, sanitizing surfaces, avoiding close contact with others and staying home, or cancelling meetings if ill or exhibiting any symptoms of COVID19, particularly if you have a fever.

We are all in this together and personal responsibility as well as our organizational response is important.   

Thank you again.